Refund Policy

Refund / Cancellation Policy – Prism Impact

1.       Scope & Applicability
This Refund Policy applies to all group online CPE training events (live or synchronous) offered by [Your Organization], for which CPAs or other professionals register in advance.

2. Registration & Payment

• Registrations are confirmed only upon full payment (or approved payment plan) of tuition and any required fees.
• Until payment is received (or plan approved), seats are not held.
• If you register under a group discount or promotional rate, you must comply with the requirements (e.g., minimum number of attendees) to retain that rate; otherwise, the standard rate may apply.

2.       Refund / Cancellation Terms

• “Calendar days” means all days, including weekends and holidays.
• Non-refundable fees may include payment processing fees, administrative costs, or materials costs; these will be disclosed at registration.
• All refund requests must be submitted in writing (email acceptable) to [contact email]. The date the request is received will determine eligibility.
• Refunds will be issued using the same payment method as the original transaction, within [e.g. 30 days] after the refund is approved.

4. Credit Toward Future Events / Deferrals

• In lieu of a cash refund, registrants may opt to receive a credit toward another upcoming training from Prism Impact subject to terms and availability.
• Credit is valid for up to 9 months from the original event date.
• If you transfer to another event whose price is higher, you will pay the difference; if lower, the price difference will not be refunded in cash.
• Transfer of registration to another person is not permitted.

5. Cancellation by Sponsor / Rescheduling

• Prism Impact reserves the right to cancel or reschedule the training due to unforeseen circumstances (e.g., instructor illness, technical issues).
• If we cancel the program, registrants will be given the choice of (a) full refund, or (b) credit toward a future offering.
• We are not responsible for travel, lodging, or other incidental costs incurred by participants due to cancellation.

6. Partial Attendance / No-Shows / Dropouts

• No refunds or credits are given for partial attendance, no-shows, or late arrivals.
• If a registrant withdraws after the program has begun, no refund or credit will be granted unless there are extraordinary circumstances and with approval by management.

7. CPE-Related Considerations & Compliance for CPAS (PENDING APPROVAL by National Association of State Boards of Accountancy (NASBA) )

• Because CPE credits are awarded only for participation in learning activities. Participants who do not attend or complete a program, or who do not fully participate in learning activities during a program in full will not earn full credit; they will only claim credit proportionate to actual attendance and participation.
• State boards of accountancy or other licensing bodies may have additional refund, cancellation, or consumer protection requirements; registrants should be advised to review those for their jurisdiction.

8. Changes to This Policy
Prism Impact reserves the right to modify this Refund / Cancellation Policy at any time, with changes applying only to future registrations (not prior registrations). The version effective at the time of registration governs your rights.

9. Contact Information
If you have questions or wish to request a refund, contact us at:

• Mari Geasair, Founder
• Email: [email protected]
• 4109 E. 10^th Ave. Unit 545, Denver, CO 80220

·        (720) 608-1259