New Client Orientation Information

for Consulting & Communication Development with Mari Geasair

Please review my policies and proceedures for consulting with individual clients.

I am happy to answer questions and rewview infomation during our exploration call.

Client Service Agreement for Communication, Presence, and Leadership Development

(Career Strategy, Leadership, and Professional Presence Consulting)

Thank you for choosing to work with me. My goal is to support your growth as an executive leader and to help you navigate the workplace with clarity, presence, and influence—whether in high-stakes conversations, shifting interpersonal dynamics, presentations, public appearances, or everyday professional interactions.

This agreement outlines how we will work together so our process feels clear, supportive, and effective.

Working Objectives

The purpose of our consulting and development work is to help you build the skills, mindset, and embodied presence needed to build allies and craft an effective professional growth strategy, and communicate in a way that inspires trust and action. We will co-create a personalized development plan based on:

your goals
your communication and leadership challenges
your natural strengths
your current skill level
the key opportunities ahead of you
workplace dynamics and organizational "politics" to be addressed

Depending on your needs, our work may include:

Leading, managing, and communicating with teams
Internal branding and reputation management within the organization
Reducing nervousness and reframing Imposter Syndrome (“Achievement & Belonging Anxiety”)
Strengthening verbal communication and enhancing your perceived authority
Enhancing physical presence, charisma, and executive resonance
Improving content structure, storytelling, and delivery
Rehearsing high-stakes conversations, interviews, or presentations
Integrating visual, technical, or on-camera elements
Developing professional presence for virtual, in-person, or hybrid environments
Navigating challenging conversations

This process is collaborative, responsive, and rigorous, but most importantly, it is designed to help you grow sustainably and confidently.

Time Commitment

Short bursts of insight are helpful, but real transformation requires consistent practice. For that reason, I ask clients to commit to10 sessions completed over a 6-month period.

Sessions are typically every week, or every other week. (Some individuals require a cadence of 6-8 weekly sessions followed by sessions every 2-3 weeks, and some may thrive on a schedule of 2 sessions a month, most months with skip dates arranged as needed.)

Between sessions, you can expect to spend 20–30 minutes practicing techniques, reflecting, or preparing for the next session.

Cost

A 10-session consulting package is $1650. Returning clients may arrange packages of 12 or more sessions at a time at a reduced rate.

Session Details

Each session lasts 55 minutes.
Sessions may be held in person or via Zoom.
Please wear comfortable clothing and shoes that allow easy movement for voice, breath, and physical presence work. This applies even when on Zoom.)

Scheduling

To keep the process structured without becoming rigid, we will:

Pre-schedule sessions in batches of three
Find mutually agreeable times. Available times are 10 am - 6 pm MST Monday - Friday. With "blackout dates" in late December and Late July.
Stay flexible to the demands of both of our professional schedules

If you need to reschedule:

Please give at least 36 hours’ notice.
We will handle emergencies on a case-by-case basis. I will make every effort to accommodate you when possible.
“Emergencies” refers to significant and unforeseen circumstances, not everyday “life hiccups.”

We will not maintain a fixed weekly appointment. Instead, we will simply schedule out a few weeks in advance, which allows us to adapt to your real workload, travel schedule, stress levels, or speaking opportunities.

Between-Session Check-Ins

If you have:

a quick question
a new insight
a challenge
something you want to celebrate

…I welcome short 10–15 minute check-ins between sessions. And I also welcome the opportunity to support you with brief emails or text messages.

However, if these occasions become very frequent, we may determine that additional development sessions would be more supportive, and we can discuss adding those.

Missed Appointments

Please never cancel a session simply because you “didn’t do your homework.” Development is not about perfection; it is about awareness, willingness, and repetition.

We can always use the session to:

strengthen skills
practice drills
work through blocks
build clarity
rehearse upcoming conversations
refine your delivery

If you “no-show” for two sessions without notice, we will revisit whether this is the right timing for development work.

Banking Sessions

If you’ve purchased a package and temporarily cannot use your sessions,you may, with prior approval, place unused sessions on hold for 3 months. Please be aware:

Session credits cannot extend beyond the 3-month window.
Unless we mutually decide to end our agreement due to poor fit or lack of progress, development/consulting fees are non-refundable.

Shared Sessions & Guests

Because this work often involves vulnerability, personal insight, and tailored skill development, sessions are designed for you alone.

Exception:
You may use the final session of any 12-session package to rehearse a presentation in front of invited guests, if arranged with me in advance.

Classes & Additional Resources

I occasionally offer digital courses or in-person workshops that may align with your goals. If a resource seems particularly useful for your development, I may offer it at a discount or, in some cases, at no charge.

There is no expectation or pressure to take any additional offering.
They are simply optional tools you may choose to use.

Collaboration & Communication

Development is not a linear process; it’s an immersive one. Our partnership works best when you:

ask questions
request clarity
offer feedback
share what’s working
tell me what isn’t
bring outside resources you’ve found helpful
challenge my perspective when needed
express concerns or excitement honestly

The more engaged and communicative you are, the more powerful your results will be.
Your voice, your needs, and your experience remain at the center of our work.

Graduation & Future Work

There is no “standard” length of development. You may complete one 12-session package or continue for additional cycles depending on your goals, opportunities, and ongoing growth.

Some clients reach their objectives in one cycle; others find that each milestone leads to new opportunities and deeper levels of leadership. You can continue for as long as the work is serving you.

When you’re ready to complete your current package, simply let me know.
If you ever want to return months or years later with new challenges or major speaking opportunities, you are always welcome. I love seeing the ways your leadership continues to expand.

Payment

Payment is required to confirm your package and begin work.